Alex is the owner and director of Ingenio IT. With extensive experience in the IT industry and a genuine passion for technology, he built the company around a simple idea: technology should work for people, not the other way around.
His practical, no-nonsense approach is about reliable solutions without unnecessary complexity. Alex stays hands-on with the technical side of the business, working alongside the team on complex projects while keeping the personal, approachable service Ingenio IT is known for.
Outside work, he’s a keen car and DIY enthusiast with an interest in engineering, electronics and home technology, and he’s rarely short of another project.

Mark
Creative Director & Brand Specialist
Mark is Ingenio IT’s Creative Director and Brand Specialist, and the person behind how we look and sound. He leads our brand and design from his studio on the south coast of England, bringing over 15 years of corporate brand management and agency experience to the technology sector.
At Ingenio IT, Mark bridges the gap between complex IT solutions and human-centric design. Drawing on a deep expertise in typography, colour theory and visual strategy, he translates technical concepts into clean, high-impact branding. From digital platforms and product interfaces to print media, he makes sure the brand feels seamless, consistent and premium at every touchpoint.
Oliver is one of the newest additions to the Ingenio IT team, bringing enthusiasm, a fresh perspective and a keen interest in all things technology.
As IT Technician he supports customers with their day-to-day IT needs, from troubleshooting technical issues to helping install, configure and maintain systems. He’s continually building hands-on experience across a wide range of technologies.
Outside work, his passion for technology carries on: he’s heavily involved with Let’s Get Loud and plays an active part in community events around Broadstone, including the annual Fun Day and Broadstone Fireworks, with a particular interest in audio and sound engineering.
Jade is Ingenio IT’s Office Manager, the person who keeps the business running smoothly behind the scenes so the rest of the team can focus on looking after customers.
She’s the friendly voice and organised mind behind the day-to-day: keeping the diary, the paperwork and the follow-ups on track, and making sure nothing slips through the cracks. If you’ve got a question about an appointment, an order or an invoice, Jade is often the first person who’ll help.
She cares about getting the small details right, because that’s what makes working with a business feel easy.