The Campaign Against Bad Business IT

BAD IT IS NOT A FACT OF LIFE.

Stop putting up with it.

A campaign by Ingenio IT, an independent IT company in Poole, Dorset. Tongue firmly in cheek. Support genuinely good.

Our demands

  • No more waiting three days for a password reset.
  • No more mysterious IT invoices.
  • No more tickets disappearing into the void.
  • No more businesses held hostage by bad technology.

YOUR BUSINESS DESERVES BETTER.

The manifesto

What every business should reasonably expect.

  1. 01

    Responsive support

    When something breaks, a human replies, and keeps replying until it’s fixed.

  2. 02

    Honest advice

    Including “you don’t need that”.

  3. 03

    Reliable systems

    Built, monitored and maintained so they stay up.

  4. 04

    Clear communication

    Plain English, in time, every time.

  5. 05

    Sensible security

    Proportionate protection, not security theatre.

  6. 06

    Accountability

    One name, one owner, one answer.

  7. 07

    Competent technical people

    Who know the environment and can actually fix it.

  8. 08

    Technology that supports the business

    Not the other way round.

None of that is radical. It’s just rare. This is how we work.

Your grievances

What’s your IT company’s greatest crime?

Pick all that apply. We’ll add them to the file.

Frustrations with your current IT provider

Join the campaign

Had enough? Let’s talk.

Tell us what’s going wrong. We’ll offer an initial IT conversation and review, then give you an honest view of what we’d change. No hard sell, no jargon.

  • A real person replies
  • Plain-English feedback on your current setup
  • No obligation to switch

Rather speak to a human?

01202 031109

Mon – Fri, 09:00 – 17:30

BAD IT IS A CHOICE.
SO IS CHANGING PROVIDER.

Let’s talk IT