Insights
Practical advice, no filler.
Guides and articles on IT support, security, cloud and infrastructure.
Articles & Advice
- 2 min read
The 2027 phone line switch-off: what your business needs to do
The traditional phone network (ISDN and analogue lines) is being retired, with the final switch-off due in January 2027. What it affects and how to prepare.
- 4 min read
Seven signs it’s time to change IT provider
Slow responses and vague invoices are the obvious ones. Here are seven quieter signals that your IT company isn’t doing its job, and what to do about them.
- 3 min read
Why your business IT support keeps letting you down
It’s rarely the technology. It’s the model: reactive, ticket-driven, and with nobody quite accountable for the result.
- 3 min read
Cloud versus on-premises: choosing the right approach
There’s no universal answer. Here’s how to decide, workload by workload, without being pushed towards whatever someone happens to sell.
IT Guides
- 3 min read
How to choose an IT support company: ten questions to ask
Choosing an IT support company is hard when every website says the same thing. Ten practical questions to ask before you sign, and what good answers sound like.
- 3 min read
How to change IT providers without disrupting your business
A practical, step-by-step approach to switching IT support companies without downtime, drama or losing access to your own systems.
- 3 min read
Microsoft 365 backup: what businesses need to know
Microsoft keeps the service running. Protecting your data is largely down to you. Here’s what that means in practice, and what to look for.
- 3 min read
What should a small business disaster recovery plan include?
A practical checklist for a recovery plan that someone can actually follow on a very bad day, without needing a hundred pages.
- 3 min read
Common business Wi-Fi mistakes
Why office Wi-Fi is slow, patchy or insecure, and what to do about it. Most problems come down to a handful of avoidable mistakes.
Security Updates
- 3 min read
PHP2Shell: critical PHP vulnerabilities and how we protected customers
Two critical PHP flaws, patched on 21 October 2026 and now exploited, let attackers run code on web servers. What happened, what we did and what to check.
- 3 min read
Why MFA matters for small businesses
Multi-factor authentication is one of the most effective, least expensive protections available. Why it matters, which kind to use, and how to roll it out.
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