Backup & Disaster Recovery
A backup is a product. Recovery is a plan.
We design backup and recovery around the outcomes your business needs, then monitor and test it so you can rely on it.
The problem
Having backups and being able to recover are different things. The gap between them is usually discovered on the worst possible day.
How long can you be down? How much data can you lose? Who does what first? If nobody has answered, that’s the real risk.
What you get
The benefits, in plain English.
Recovery you can rely on
Restores are tested, not assumed.
Off-site copies
Data held away from the systems it protects.
Clear expectations
Agreed recovery objectives in plain language.
Calm in a crisis
A documented plan so nobody improvises.
In detail
Included in the plan
Server backup
Image and file-level protection of physical and virtual servers.
Microsoft 365 backup
Mail, OneDrive, SharePoint and Teams.
Endpoint backup
For laptops and desktops where appropriate.
Off-site backup
A separate location, with everything replicated off-site for resilience, and immutable copies where required.
Business continuity
Keeping the critical bits of the business going.
Recovery planning
Prioritised, documented restore order.
Disaster recovery
Failover options for key systems.
Retention policies
Keeping data as long as you need and no longer.
Monitoring & testing
Alerts for failures and scheduled restore tests.
Recovery objectives
Agreed RTO and RPO for each system.
Why Ingenio IT
Engineers, not just a helpdesk.
We run our own infrastructure across three interconnected UK datacentres, with off-site replication for resilience. We know what recovery really involves.
- Independent and Poole-based, supporting Dorset, Hampshire and beyond
- One team across support, infrastructure, security and hosting
- Plain-English advice, including when the answer is “you don’t need it”
- Real people who take responsibility for the outcome
FAQs
Questions we’re often asked.
What should a small business disaster recovery plan include?
Critical systems, recovery order, contacts, access to credentials, and tested restores. Read our guide to disaster recovery planning.
What are RTO and RPO?
Recovery Time Objective is how long you can be down. Recovery Point Objective is how much recent data you can afford to lose.
Do you test restores?
Yes. A backup that has never been restored is only a hope.
Further reading
- Microsoft 365 backup: what businesses need to knowMicrosoft keeps the service running. Protecting your data is largely down to you. Here’s what that means in practice, and what to look for.
- What should a small business disaster recovery plan include?A practical checklist for a recovery plan that someone can actually follow on a very bad day, without needing a hundred pages.
Related services
Servers & Infrastructure
Windows and Linux servers, virtualisation and private cloud, run by engineers who do this for a living.
Cybersecurity
Practical protection that fits how your business works, without the scare tactics.
Microsoft 365 & Cloud
Microsoft 365 deployed, secured and supported, by people who understand what sits underneath it.
Supporting businesses in Poole, Broadstone, Bournemouth, Christchurch, Wimborne, Dorchester and across Dorset and Hampshire.
Review your recovery plan?
We’ll tell you plainly how ready you are, and what to improve.
or call 01202 031109
Mon – Fri, 09:00 – 17:30